FAQ's

Customer Service hours

9-5 Monday-Friday

What are the fit and measurements of the garments?

Each item has a written description. Please use this as a guide. Some customers are fantastic with online shopping and some not so much, if your in this category this please email hello@warehutshop.com

Boyfriend Sizing?

Please note there may be variations in the Boyfriend sizing due to fabric construction (plaid, gingham, chambray, yarn dye, garment dye, ect) The Boyfriend Shirt is an oversized fit, but you still may find slight size variables.

Do you ship internationally?

No. We only ship within Australia.

How long will my order take to be delivered?

Please allow up to 48hrs for orders to be processed. All orders placed with us are Standard delivery and will take 7-10 days to arrive.

Exchanges and Refunds

There are strictly no exchanges or refunds so please be aware before you purchase.

A refund will be processed if the product is deemed faulty and you have contacted our customer service team within 2 weeks of your purchase.

Can I request my order to come in a specific time frame?

No, we can not hold orders.

Will products or sizes be restocked?

No, there will be no restocking. Once the items have sold they will no longer be available.

Are you contacting us for help?

Here at HUT we are always here to help, before, during and after your purchase, however, keep in mind when reaching out to us with with any issue you may have, abuse and rudeness will not be tolerated. Luckily for us, this is rare. We are here to help.

If you have an issue with your order or product, reach out to us and allow us the chance to listen and respond.

Use this email platform wisely if you would like help or guidance.